Refund policy
Due to every product being fulfilled as it's ordered, we cannot offer refunds. However, if an item is defective or you received the wrong item, please email us at contact@rvfrshed.com with your order number and billing address.
Please contact Rvfrshed before returning any items.
Lost or Stolen Packages
Rvfrshed is not responsible for lost, stolen, or packages confirmed to be delivered to the address entered for an order. Upon inquiry, Rvfrshed will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
All inquiries: contact@rvfrshed.com
Damage Packages
Any damaged or defective items that do not appear to be caused during shipping and instead, left the warehouse damaged or defective must be reported within 3 days of receiving the order. Please report damages and defects via email to contact@rvfrshed.com along with pictures.
If the damaged or defect is not reported within this time frame, Rvfrshed will not issue a refund. If it is reported in the specified time frame and the damages appear to be caused before shipping, we will gladly issue you a refund or exchange once the item has been shipped back and received at our warehouse.
